DEALING WITH AN ANGRY PUBLIC - SUSSKIND FIELD

"Dealing with an Angry Public" by Lawrence Susskind and Patrick Field falls into the genre of non-fiction, specifically within the realm of conflict resolution, communication, and public relations. Here's a summary:

The book provides practical guidance and strategies for managing and diffusing public anger in various contexts, such as community meetings, public hearings, and political campaigns. Susskind and Field draw on their expertise in negotiation and conflict resolution to offer insights into the underlying causes of public anger and techniques for addressing and de-escalating confrontational situations.

Through real-life examples and case studies, the authors illustrate effective communication strategies, active listening techniques, and conflict resolution methods that can help public officials, community leaders, and other stakeholders navigate contentious issues and build consensus.

"Dealing with an Angry Public" emphasizes the importance of empathy, transparency, and constructive dialogue in building trust and resolving disputes. The book provides readers with practical tools and resources for fostering constructive engagement, managing emotions, and finding mutually acceptable solutions to complex problems.

Overall, "Dealing with an Angry Public" is a valuable resource for anyone involved in public engagement, community organizing, or conflict management. It offers practical advice and proven strategies for effectively addressing public anger and building productive relationships with stakeholders.